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Front Desk Receptionist

About NightLight Pediatric Urgent Care

NightLight addresses an important need in the healthcare delivery system. We offer pediatric patients after hours care in a kid-friendly environment. Providing quality, affordable, compassionate services to children from newborn to 21 years. NightLight Pediatricians mentor and work with nurse practitioners or physician assistants depending on time and location.

Why NightLight is a Great Place to Work

We are a growing organization offering advancement opportunities

We offer a rewarding and fun work environment

About the Job

The Front Desk Receptionist will be responsible for checking patients in and out, collection of co-pays, posting payments, scheduling and answering calls. Customer service is important to us and we are looking for a team player that can handle all aspects of the job in a professional manner.

Essential Functions and Duties

  • Familiarity with electronic medical records is a plus
  • Administering the patient call-in and wait lists
  • Answering phones, taking messages or directing to appropriate staff if necessary
  • Receiving and entering patient demographic and insurance information
  • Understanding medical terminology, ICD-10 and CPT codes is a plus
  • Understanding of billing process is a plus
  • Receiving patient co-pays, deductibles and payments
  • Informing clinical staff when patients are ready for treatment
  • Ensuring all critical billing information and payment is received prior to patient check-out
  • Checking out patients
  • Making sure front office is clean during shift

Minimum Education

  • High School Diploma or equivalent

Position Requirements

  • 1 year of medical receptionist experience or medical billing experience
  • MUST be familiar with computers and the internet.
  • MUST be able to multi-task.
  • MUST be able to work nights, weekends and holidays
  • Must be a team player, willing to learn and grow
  • Professional attitude is required
  • Accounting and administrative duties as required
  • Must know Microsoft Word and Excel

Certifications, Licenses, and Registration

  • Current CPR certificate

Contact us today to learn more about how you can become part of the NightLight Pediatric Urgent Care family! 

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